Privacy Policy
How we collect, use and protect your information.
1. Who We Are
TropiStrand is the brand and website of Guangxi Junxu Trading Firm (广西骏序商贸行), a registered individual business in China ("we", "us", "our"). We are a Guangxi-based sourcing partner providing supplier verification, quality inspection, warehouse consolidation and export coordination services to international buyers.
Registered address:
Building 9, Wenta Trade & Commerce Residential Area,
Long'an County, Nanning, Guangxi 532700, China
For privacy-related enquiries, contact us at info@tropistrand.com or via our Contact Page.
2. Information We Collect
We may collect the following categories of personal and business information:
- Contact details: name, email address, phone number and company name
- Inquiry content: product specifications, order volumes, target markets and messages you submit through our forms
- Technical data: IP address, browser type, device information and pages visited
- Communications: records of email correspondence related to sourcing projects
We do not intentionally collect sensitive personal data unless you voluntarily provide it and it is necessary for your inquiry.
3. How We Use Your Information
We use your information to:
- Respond to inquiries and provide sourcing, inspection and logistics services
- Prepare quotes, audit reports and project documentation
- Improve our website, content and customer experience
- Comply with legal, tax and regulatory obligations
- Protect our business against fraud, abuse and security threats
4. Legal Basis for Processing (EEA & UK Visitors)
If you are located in the European Economic Area or the United Kingdom, we process personal data on the following bases:
- Contractual necessity: to respond to your request and deliver agreed services
- Legitimate interests: to operate and improve our business, provided your rights are not overridden
- Consent: where required for optional cookies or marketing communications
- Legal obligation: where we must retain or disclose information by law
5. How We Share Information
We do not sell your personal data. We may share information only when necessary:
- With factories, inspectors, freight forwarders and logistics partners involved in your project
- With service providers such as email hosting, form processing and analytics tools
- When required by law, court order or government authority
- To protect the rights, property or safety of TropiStrand, our clients or others
6. International Data Transfers
As a China-based company serving global buyers, your information may be transferred to and processed in China and other countries where our partners operate. We take reasonable steps to ensure appropriate safeguards are in place when transferring data internationally.
7. Data Retention
We retain inquiry and project records for as long as needed to fulfil the purposes described in this policy, manage ongoing relationships, resolve disputes and meet legal retention requirements. General inquiries are typically retained for up to three years unless a longer period is required.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data, subject to legal exceptions
- Object to or restrict certain processing activities
- Withdraw consent where processing is consent-based
- Lodge a complaint with your local data protection authority
To exercise these rights, email info@tropistrand.com.
9. Cookies
We use cookies and similar technologies as described in our Cookie Policy. You can manage preferences through your browser settings.
10. Security
We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet is completely secure.
11. Children's Privacy
Our services are directed at businesses and professionals. We do not knowingly collect personal data from anyone under 16 years of age.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised effective date. Continued use of our website after changes constitutes acceptance of the updated policy.